Who We Are!
Bay Audio is one of Australia’s leading retail hearing health providers. We deliver outstanding customer service through our growing network of more than 65 retail stores across Australia where we are collectively committed to helping our customers discover a better quality of life by providing solutions and advice about hearing loss. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by supporting customers and their families living with a hearing loss. Being able to hear the people we love, and engage with the people around us is vital to keep us connected!
What We Are Seeking:
We are searching for a highly motivated, self-driven Store Manager for our Eastgardens store. As a Store Manager, you drive lead generation and a schedule management culture that supports customers with their hearing health to deliver hearing solutions. You are:
A self-starter with a ‘can-do’ attitude
A great communicator (both written and verbal) to support our team and customers
A motivator who loves to drive store targets and KPIs and exceed them
An organised individual with some computer and strong administration skills
An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in one of our free hearing screening checks
7 day flexibility with rotating weekends and late night trade
What You Will Be Doing:
Drive lead generation by engaging with potential customers and performing a free 5 minute hearing health screening
Execute the day-to-day operations of the store to maximise the schedule management efficiencies
Building rapport and trust with customers
Talk to passing customers and encouraging them to take a hearing test – we have instore touch screens that make it easy!
Schedule and follow up appointments for potential customers to have a full diagnostic test by our Clinician
Grow your business and achieve KPIs and targets
Provide support and follow up for our existing customers
Support the store Clinician with stock management, administration and organisation
In Return We Offer:
An attractive salary package and an incentive program with monthly & yearly earning capacity
Discounts on hearing health solutions for family and friends
Great career opportunities and succession planning
The chance to work in a business that genuinely enables you change a customer’s life!
Previous sales, retail and/or health experience will be highly regarded. Mature adults are encouraged to apply. If you want more people to ‘Live Life at Full Volume’ and believe you can make a difference, apply now!
Short listed candidates will be contacted for an initial phone screen followed by a Skype/Facetime interview.